Power outage at Disneyland leaves visitors stuck on rides
A power outage at Disneyland left guests stuck on rides Wednesday, and the frustration was aired on social media.
The outage happened at about 11 a.m., when a malfunction with one of the park’s transformers took out power to about a dozen rides, the Los Angeles Times reported.
A Disneyland spokesperson said power was out in Toontown and Fantasyland and guests were escorted off rides, ABC7 reported.
Power was restored to most of the rides by about noon, according to the Los Angeles Times. By 4 p.m., power had been fully restored, ABC7 said.
The Los Angeles Times also reported that no refunds were expected to be offered.
The amusement park was near capacity, according to ABC7, and a tweet from Disneyland’s official Twitter account said the resort was very busy. At about 1 p.m., Disneyland announced on its Twitter account that they would only admit visitors who were re-entering the park, adding that California Adventure was still open to everyone.
On social media, users expressed their frustration at the outage.
@Disneyland is there any recouping admission considering half the park for our 20 month old is down due to a power outage?
— Eric Orvieto (@eorvieto) December 27, 2017
How’s @Disneyland gonna have a power outage the day we paid $124 for peak day tickets?!
— Sarah Mansoor (@idkmybff_Sarah) December 27, 2017
Nonsensical time spent at Disneyland. There is a power outage and there is no refund either!!! $1100 down the drain!! #disneypoweroutage #poorcustomerservice
— Juveria Kanodia (@juvs06) December 27, 2017
Of course @Disneyland has a power outage the day @tannerjlang and I decided to make the haul down to Anaheim... been stuck on the monorail for an hour
— Madi Lang (@madilang) December 27, 2017
A momentary power “dip”, thank Disneyland. Nearing the two hour mark of the power outage at @Disneyland . How are you going to fix this Disneyland? You have thousands of visitors from all over the world! Extend the hours of operation at the very least!
— CG Castillo (@CGCastillo211) December 27, 2017
The outage isn’t the only issue Disney parks dealt with this holiday season. Magic Kingdom in Disney World closed briefly on Christmas Day due to “capacity issues,” WFTV reported.
Gabby Ferreira: 805-781-7858, @Its_GabbyF
This story was originally published December 27, 2017 at 12:40 PM with the headline "Power outage at Disneyland leaves visitors stuck on rides."