Outage prevents SLO County landlines, cell phones from calling 911. What to know
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AI-generated summary reviewed by our newsroom.
- 911 service outage hit San Luis Obispo County at 1 p.m. Tuesday, affecting calls.
- Frontier Communications, Verizon and possibly AT&T customers reported issues.
- Residents advised to call 805-781-4550 option 3 or use alternate phones if 911 fails.
Phone customers in parts of San Luis Obispo County will not be able to call 911 until further notice as of 1 p.m. Tuesday.
A 911 service outage affected both landlines and cellular calls in San Miguel, Arroyo Grande and Nipomo the San Luis Obispo County Sheriff’s Office said in a news release.
The outage appears to be impacting Frontier Communications, Verizon and possibly AT&T customers, the agency warned.
Individuals in affected areas who attempt to call 911 and receive a busy signal or failed call are advised to try calling again from a different phone or to call the Sheriff’s Office directly at 805-781-4550, option 3.
The outage appeared to be part of a larger regional issue, which also impacted Santa Barbara County, the Sheriff’s Office said.
There is no estimated time of restoration at this time.
“Public safety remains our top priority,” the release said. “We encourage the public to share this information with neighbors, especially those who may rely on landlines or have limited access to alternate communication options.”
The outage marks the third sudden service cutoff in the county on Tuesday.
Airport operations were temporarily shut down due to an air traffic control outage and power for hundreds in eastern San Luis Obispo County was cut off Tuesday morning.
