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Who to call if the power goes out, and other advice from PG&E

PG&E, preparing for its first storm this season, is reminding people to stay away from downed power lines and handing out other advice on how to deal with expected bad weather.

PG&E says it expects to see high winds and “a good amount” of rainfall.

“If you see a downed power line, assume it is 'live' or carrying an electric current. Do not touch or try to move it — and keep children and animals away,” the utility says in a news release.

PG&E urges people to report downed power lines and other electrical emergencies immediately by calling 911 and PG&E’s customer service line at 1-800-PGE-5000.

If customers experience a power outage, the utility added, they should call PG&E’s outage information line at 1-800-PGE-5002 to report the outage or get updates on power restoration.

Finally, PG&E says, “it is always a good idea” to keep an emergency supply of food and water, as well as a flashlight and adequate supply of batteries.

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