San Luis Obispo County Verizon customers saw their 911 service go out temporarily on Tuesday.
About 10:30 a.m., customers received an alert that Verizon’s cellular 911 system was down. By 1 p.m., the system had been restored, though the issue behind the outage hadn’t been completely resolved, Verizon spokeswoman Heidi Flato said.
During the outage, customers were urged by the San Luis Obispo County Office of Emergency Services to call their police or fire departments directly. It was unclear what caused the outage.
Here’s a countywide list of who to call in an emergency if 911 goes out, courtesy of the Office of Emergency Services:
San Luis Obispo
Police and fire: 805-773-2208
California Highway Patrol
San Luis Obispo County Fire/Cal Fire
Cal Poly Police Department
Cuesta College Police Department