Here’s some good news for those of you who enjoy posting comments on our stories: We're getting a new commenting system!
To better serve our readers, SanLuisObispo.com will be switching to Disqus on Monday morning. Disqus (pronounced “discuss”) offers new options to watch, follow and share comments — and promotes greater accountability among contributors to boost the quality of comments. We’re pretty excited about it, and we hope you will be, too.
Here are some of the new features Disqus offers:
Never miss a local story.
For these reasons and more, we're sure Disqus will be a big improvement over what we have now.
As with any major change, there’s a possibility we might experience some hiccups. If you have any problems posting a comment, or have questions about how the system works, please e-mail us at firstname.lastname@example.org and we’ll help you out.
We hope you’ll find the change relatively painless, but we understand there might be a bit of a learning curve. So we've put together a list of questions and answers to help you more easily navigate the transition to Disqus:
Will I need to register again? No. If you are already registered with SanLuisObispo.com, your existing login information will continue to work. If you've forgotten your username and password, you can have the information sent to you by clicking here.
Will I need to log into the site again? If you were logged into SanLuisObispo.com during your last visit, you will remain logged into the site following the launch of Disqus commenting.
Will I be able to sign in the same way? Yes, you can log in and comment using your existing SanLuisObispo.com username and password. But now you can also log in with your username and password for Facebook, Twitter and Disqus.
Will I be able to keep the screen name I post my article comments under? Yes, your SanLuisObispo.com screen name will stay the same. If you decide to log in and post comments using your Disqus, Facebook or Twitter account, your screen name will match that service instead.
Can I keep my old avatar? Avatars won’t be transferred to the new commenting system. We’ve created a default avatar for readers who log in using their SanLuisObispo.com username and password. If you'd like to display a unique avatar, you will need to upload one to Disqus, Facebook or Twitter, and then post on SanLuisObispo.com using that account instead.
Will I still be able to indicate my approval of comments using the “recommend” button? Yes, but this button has been renamed “Like.” You can "like" an entire story by clicking the thumbs-up above the comment box, or you can "like" a specific comment by clicking the button next to it.
Will I be able report abuse on comments I deem inappropriate? Yes. If you move your mouse over a comment, you'll see a "flag" link appear. Click it, and the comment will be flagged for review by our moderators.
What will happen to all my old comments? We are taking this opportunity to start fresh. Past comments will remain visible on articles for 24 hours as we migrate fully to the new commenting service.
What about my profile and personal blog page? After much consideration, SanLuisObispo.com has decided to discontinue these services. Several factors played into this decision. Less than 1 percent of our users have set up a profile or personal blog, and there wasn’t an easy way to find friends’ profiles. Plus, most people rely on Facebook as their primary profile site. Our hope is that the additional Facebook login option will provide our readers with the best of both worlds: the ability to comment on SanLuisObispo.com with their Facebook account information and the ability to share selected posts to their Facebook profile page.
What's happpening to the forums? The SanLuisObispo.com forums were a feature of our old commenting system; since no one has used them with any regularity, we've decided not to replace them.
If I run into problems or want to share feedback, whom should I contact? For problems with article commenting or feedback on the changes, please e-mail email@example.com.