About 50 people had lodged complaints with the California Mid-State Fair as of Tuesday afternoon over a delayed Mötley Crüe and Alice Cooper concert Saturday night — but fair officials maintain that no refunds will be issued.
The concert was scheduled to start at 7:30 p.m. at the fair’s main Grandstand Stage, but ultimately began around 10:35 p.m., upsetting some concert-goers.
“A few people” received refunds who presented their tickets at the box office Saturday night, saying they couldn’t stay after the fair announced the concert would be delayed, said Vivian Robertson, CEO of the Mid-State Fair and Paso Robles Event Center.
Other than that, “there’s no refunds,” she added.
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Ticket prices for the show ranged from $45 to $150, depending on the seat.
If a band cancels, the fair doesn’t have to pay them. But if the fair cancels, the fair is obligated to pay the band, Robertson said. With Mötley Crüe and Alice Cooper, the fair settled the bill with the bands during intermission and paid the full amount, Robertson said.
And, the bands wanted to play.
“They didn’t want to cancel,” she said. “They were bound and determined to play.”
Alice Cooper played first, and then Mötley Crüe began its set about 11:55 p.m., which lasted for just more than an hour.
On Facebook, some concert-goers complained that the show was too short or criticized the performances.
Many of those complaints came in the hours and days after the show, but some emerged after the fair announced the concert would be delayed. The original reason given was that transportation issues caused the bands to be late, but Alice Cooper’s management assistant on Sunday posted a few more details on social media.
A hole in the bands’ private charter airplane from Seattle kept the musicians, their crew and their equipment in Washington, according to management assistant Kyler Clark’s Instagram post.
“Not sure what happened, but there was a baseball-sized hole in one of the doors that would have caused us to not be able to pressurize the aircraft. The Boeing crew on site did their best to fix it but in the end the FAA said we couldn’t take off and we had to find another aircraft capable of taking us!” Clark wrote.
The bands, which had played at the Tacoma Dome on Friday night, were supposed to leave Washington on Saturday morning for a two-hour flight into San Luis Obispo, Robertson said. Instead, they waited for about eight hours in Washington until the flight issue was resolved, she added.
They ended up taking another plane, a 737 charter jet that came from Phoenix to Seattle in order to fly them into San Luis Obispo County Regional Airport, Robertson said.
Ultimately, they landed in San Luis Obispo around 7:30 p.m. and when they arrived at the fair, everyone “had to unload all their gear and load it on the stage, so that’s why it took till after 10 p.m. We still delivered the show. We did our best.”