The Bank of America in Pismo Beach is closing at the beginning of September, a bank representative confirmed Thursday.
The bank, located at 1401 Dolliver St., will close Sept. 5 because of fewer customers using the physical banking services at that branch, Bank of America spokesperson Colleen Haggerty said.
The decision to close a banking center is never an easy one and is driven primarily by a decline in transactions as customers increasingly rely on other channels such as mobile and online banking, Haggerty said, noting that more than 15 million of the companys 57 million customers actively use mobile banking.
Customers with accounts through that branch will still be able to access all deposits and account services online, by mobile phone or at the other bank branches, including those in Arroyo Grande and San Luis Obispo, Haggerty said.
The closure will not impact automatic deposits or bill pay withdrawals, she said, but customers with safety deposit boxes at that location are being contacted individually with information on what to do with the boxes.
Customers were notified of the closure last week via a mailed-out notice outlining their banking options. Anyone with questions regarding the change can call 1-800-432-1000, or ask at any of the banks branches.